About Loyalty Rewards Bingo™

What is Loyalty Rewards Bingo™?

Loyalty Rewards Bingo™, is an exciting new way to play online bingo. It combines the excitement of the classic bingo using Loyalty Points and Bonus Loyalty Points instead of cash wagering. Players never have to make a deposit using this model as it is designed 100% as an entertainment product, where members are rewarded through their participation. Members will earn points at registration, through engaging in our chat trivia games and via our daily login Loyalty Bonus points. When members earn enough points to make a redemption, they are invited to exchange their Loyalty Points for amazing rewards from our online mall (Points2Rewards.com).

Why did we invent this new style of online bingo?

Over the past several years, many jurisdictions have prohibited online gambling (including online Bingo), unless you have a license to operate in each jurisdiction prohibited. This made it illegal for members to participate in locations (like The United States, Australia and parts of Canada) to legally play online bingo. Our Loyalty Rewards Bingo™ gamification, is structured around entertainment. Members are awarded every day with FREE points. The more they engage their points with our games the more loyalty points they receive. The fact that a member is never required to make a deposit to receive points, their participation with our games and chat rooms engagement earns them point towards future rewards via our online mall. By removing the "cash wagering/redemption" component of online gaming, we have created the first the internet's first legal online bingo available in all jurisdictions without the need for multiple gaming licensed.

Who can play Loyalty Rewards Bingo™?

Loyalty Rewards Bingo™ is available to anyone over the age of 18 or age of majority in the location you reside.

Do I need to deposit to play?

No! Loyalty Rewards Bingo™ is a "risk free" entertainment product where members receive daily login bonus points to play our variety of games for free 7 days a week, 24 hours a day!

What is the difference between Loyalty Points and Bonus Loyalty Points?

Non-depositing players who enter in via our “free play” earn Bonus points. Winnings from Bonus Points turn into Loyalty Points. These points can then be exchange for future rewards via our online mall.

What games can I play with my no deposit daily bonus points?

You have access to a variety of our bingo and casino games, along with chat rooms where you can earn additional bonus points engaging with our chat hosts playing their chat host trivia and other chat games.

How can I earn more bonus points when I run out of my daily free points?

We offer the ability for all members to receive additional Loyalty Points and Bonus points purchasing Loyalty Points (similar to classic bingo where your deposit gives you can and bonus bucks). The more points you have available, the more you can engage with our products. The more you engage, the faster you will be able to redeem rewards from our online mall.

Does making a deposit give me special access to events and tournaments?

Yes! Depositing members will have special access to VIP games, contests and promotions only available to players that have made a deposit

How often can I redeem my Points?

Similar to how you would play with a “classic bingo product”, redemption occur once per week.

Can I win cash prizes?

No! Offering cash prizing would classify our products as gambling as this would confirm the legal component of “consideration” . This occurs when you deposit money with the consideration of earning additional funds from what you originally deposited towards a cash payout.

How does Loyalty Rewards Bingo™ differ from how I was used to playing with “classic online bingo”?

We structure the gamification of our product to closely mirror the style of play you have been used to playing when you play for real money. The deposit and bonus points are the same, the games you can play are the same offering you a similar player journey, when providing you with the internet’s FIRST online bingo product available in most jurisdictions.

I always have troubles depositing. Will Loyalty Rewards Bingo™ make deposits easier?

ABSOLUTELY! Since our gamification is 100% legal, we have been able to acquire tier one banking with over 90% success. Our banking will include all major credit cards, bank to bank transactions through ACH, bank transfer, 3rd party applications like Zelle and E-transfer along with many additional products like Gpay, Apple Pay and Paypal. We will continue to add country specific deposit options as we expand globally.

Why is it asking me for picture verification when I try and redeem my points for rewards?

With our product being legal in countries like the United States, our banks require the highest level of KYC (know your customer) to protect them from fraud and comply with the global Anti-money Laundering guidelines. This process is quick and easy and will only happens one-time.

How do I get started?

Signup today and be the first to experience Loyalty Rewards Bingo™, redefining how the world play online bingo! 😊

other frequently asked questions

account

  • • Each player is allowed one change every 30 days.
  • • We may change your alias if we deem it could be offensive to some Members, or if it too closely resembles another Members’ alias.
  • • Alias change requests can be done via your profile or you can request a change via support ticket.
  • • When requesting an alias change, please submit two choices in order of preference and we will change it accordingly.
  • • Please take into consideration that an alias change might affect the ranking in certain contests/promotions and by making the change you accept that this might cause you to lose your position in a ranking in some contests/promotions.
  • • Only ONE account is allowed per player and per household/IP address.
  • • In the event a player opens multiple accounts to achieve bonuses, all Points and bonus Point balances will be removed and these balances will become null and void - no exceptions.
  • • When registering with one of our sites you need to enter a valid email in order to receive your log in details to your new account as well as the welcome bonus.
  • • This site is part of TheBingoExchange.com so if you think you may have an account with another of our sites please email to verify before signing up.
  • • IMPORTANT! You must use your player alias and password to log into your bingo account.
  • TheBingoExchange.com assumes no liability to its members or others for any failure to enforce the terms of this policy.
  • • If you are found liable for violating any of the above policies, we reserve the right to terminate your account immediately without warning.
  • • In the event we terminate your account, all bonus money will be forfeited without compensation.
  • TheBingoExchange.com reserves the right to modify this policy at any time without notice.

Purchases

  • • When receiving a bonus, the player will first play with Points (winnings and purchases), and finally with the bonus.
  • • All first Purchases earn 600%. All second purchases earn 400% and 500% on the third.
  • • All other Purchases are awarded bonuses according to loyalty level.
  • • Members over 75% ratio don´t qualify for the Daily Chat Bonus or exclusive flash offers.
  • • All bonuses in your account as well as any you win after will be cancelled in the event of a redemption.
  • • New Members get a 50 Points Free Bonus and XXXX FREE Spins upon sign up to Test Drive the site before purchasing points.
  • • The moment you make a point purchase your balance will revert to 0 to avoid confusion in the play-through accomplishment.
  • • Birthday and Anniversary Bonuses: These bonuses are considered play money and any winnings generated cannot be Redeemed.
  • • Any bonus / promotion not specified here will be credited or not at the discretion of the house and that decision will be final.
  • • If you have a redemption after qualifying for an extra bonus on next purchase you forfeit that offer.
  • • Extra Bonuses: The minimum points purchase amount to get Extra Bonuses is 30 Points.
  • • Extra Bonus wins to be used on next purchase are valid for 10 days after the win, this includes Facebook, Chat and Contest offers and cannot be combined with any other offer besides loyalty and chat daily bonus.
  • • Members with pending redemptions do not qualify for any extra bonus offer, freebies or Contest prizes.
  • • You must have a $30 minimum purchase to qualify for the bonuses.
  • • Only points earned off deposits qualify for redemptions.
  • • Redemtions from bonus, must have a deposit made prior to these winnings in order to qualify for a redemtions request.
  • • All Members must provide KYC upon requesting a redemtion.KYC audit can take up to 72 hours.
  • • Members must play from the same IP address as they registered, unless approved in advance by management.Failing to do so will forfeit your redemtion.
  • Play while using a VPN is strictly prohibited.
  • • Redemtion requests must be made before Wednesday @11:59pm EST to be processed on Thursday.
  • • Members with 3 deposits or less on file that win a jackpot of 1000 points amd higher or request a redemption of 500 points will be available in 4-8 weekly installments.
  • • Redemtions are complited at a maximum of 2000 points per month.
  • • Redemptions from Jackpots of 1000 points or redemptions winnings of 1000 points ot more will be paid as follows:.
    • • 501-1000 Points will be received over 4 redemption periods.
    • • 1001-5000 Points will be received in 10 equal weekly installments.
    • • Redemption exceeding 5000 points will be received to a maximum of 2000 Points per month.
  • • Please note that Jackpot wins of over 1000 points DO NOT affect your redemption ratio.
  • Members with redemptions over 1000 points must provide a testimony with pictures to share in our Winner’s Section. Redemptions won´t be processed until testimonial is received.
  • • All Members with redemptions (from jackpots of 1000 Points or redemptions requests of combined wins of 1000 Points ot more) are required to make a purchase of $30+ every 30 days in order to keep their account active until the redemption is fulfilled.
  • • Redemptions requested without a deposit prior to their redemption, do not qualify for a redemptions.
  • • Player’s can request comp/winnings from comp, be removed at any time to enable a valid deposit for future redemptions.
  • • Members can request rewards from as a pending payredemptions out as a deposit (minimum $100).
  • • Once requested, all unqualified comp/points will be removed from their account, so they can qualify for future redemptions.
  • • Only 1 redemptions requested will be processed per week, starting with the original pending redemption.
  • • Player’s cannot consolidate redemptions requests.
  • • Redemptions will be paid via our online mall.
  • • Management can make exceptions to this, once Members have a significant history to remove the risk of fraud.
  • • All redemptions requested fraudulently will be declined, funds removed from your account/IP’s blocked and your account(s)will be closed.
  • • One account per household unless approved by management in advance, so support and update the notes on your player’s account.
  • • Network brands will be allowed and will qualify for a redemption as long as their original account does not have a redemptions percentage exceeding 50%.
  • • Shound management deem a redemptionto be requested under fraudulent circumstances, the redemption will be declined until our investigation has been completed.
  • • Once a redemption has been requested, 100% of ALL REMAINING COMP will be removed from your account.
  • • Redemptions are restricted to one weekly redemption per person, per week on all combined networks.
  • • If a request is made on one network no other redemptions will be completed on additional networks that same week.
  • • Members found to be redeeming for the sole purpose of re-depositing to take advantage of deposit bonus offers will be subject to bonus penalties or cash-out fees at the discretion of the network management.
  • • Must have a deposit in the last 30 days to qualify for a redeem points. This goes from the day the redemption is PROCESSED not the date it is requested.
  • • One redemption is allowed per each deposit, it can be a single redemption, or, if over 500 points, one approved in redemptions.
  • • The Minimum amount for redemptions is 250 Points.
  • • Only winnings off the last deposit made, or bonuses on that deposit can be redeemed.
  • • Any depositing player who requests a redemption will lose all Bonus Points that they have in their accounts as well as any pending Bonus Points earned prior to the requested redeem.
  • • You will also lose any prebuys that you have purchased in Bonus points before you requested your redemption and that bonus points will be removed from your account.
  • • Please note that the system will warn you that this action will be taken by displaying the following message BEFORE you continue with the redemption request:
    "Your account contains xx in Bonus Points that you have not yet qualified for and xx in Points that you have earned. Redeeming points from your account will cancel all unqualified, qualified bonuses and earned Bonuses".
  • • To cash out points off free spins, the player must have a deposit in the last 7 days and max cashout from spins is 300 points.
  • • Our Min deposit amount is $1.99.
  • • For first time redemptions, KYC will need to be presented (2 Picture ID's or one ID and a utility bill to verify your name and address. This is a onetime requirement. Documents can be scanned and emailed to [email protected].
  • • Contests and competitions are arranged in our bingo rooms.
  • • A contest/competition is a temporary event of a defined length of time that usually results in someone winning the event. These events may also be called promotions.
  • • Members taking part in these promotions are referred to as participants or just Members.
  • • Participating in a promotion is an acknowledgement of our site rules.
  • • Unless otherwise stated, contests sometimes have special patterns that will be named based on the contest. These patterns follow our usual bingo rules unless otherwise stated.
  • • Extra prizes in addition to the usual pattern prizes are sometimes given out during our contests and competitions. These are in addition to our usual pattern prizes and may vary at management's discretion.
  • • In case the promotion features a raffle the result of the raffle draw is final. No correspondence will be entered into.
  • • Members participating in the contests and competitions must have deposited in the last 30 days to qualify for any extra prizes handed out. This includes any bonus offer via email, site or Facebook regardless of the loyalty level.
  • • Members with approved redemptions do not qualify for entries to any contest for 7 days following the approval.
  • • The week runs from Monday to Sunday unless otherwise stated.
  • • Unless otherwise stated on the site, the winners of the extra prizes will be credited and/or contacted within 48 hrs of the win.
  • • In case of multiple wins the prize will be split between the winners. Management reserves the right to any amendment to this rule based on circumstances.
  • • In case there is a choice in the prizes all attempts possible will be made to contact the winner based on their profile information.
  • • All participants are responsible for keeping their contact details in their profiles up to date. Failure to do so will result in the prize being forfeit.
  • • All prizes that need to be claimed by the winner have to be claimed by contacting CS with the relevant information within 15 days of the contest end date as stated in the promotion text.
  • • In case a delivery is involved it is the player's responsibility to confirm contact and shipping details with our CS within 15 days of the end date of the promotion.
  • • Whenever a third party is involved in the delivery of a prize to the winner all responsibility of the prize (product) lies with the third party from the moment the order has been placed with them.
  • • The site cannot be held responsible for any third party claims of any kind against Members.
  • • The site's liability with respect to any claim made by a player shall be limited to the prize.
  • • The site shall have the right to suspend or remove any participation at its absolute discretion.
  • • Management reserves the right to refuse or close any account at their sole discretion and void any winnings made.
  • • Management reserves the right to make any final necessary changes to the promotion details at any point.
  • • Failure to comply with any of these rules may result in the disqualification of the entry.
  • • Organizers reserve the right to disqualify any entry at their absolute discretion.
  • • If present, participant boards are updated every 30 minutes unless otherwise stated.
  • • All promotions, offers, games and any site activities will always go by site time only, unless otherwise specified.
  • • All prizes are credited upon request via support ticket.
  • • Site play-through rules apply.
  • • All site rules apply.

Games

  • • Your Bonus amount is usable in some slot games and all bingo rooms.
  • • You can find elligible slot games under "Bonus Play Slots" found in either the header under games or as one of the options you can filter by on the slot games page.
  • • Due to an error currently slot games with progressive jackpots such as "Makin Bacon" and "Poparazzi" are not elligible to use your bonus amount.
  • • All Bingo rooms are elligible to use your Bonus amount.
  • • The Game Server Starts a New game by selecting the Game pattern for the next game.
  • • The Game server enables player card purchasing.
  • • The Members manually select their game cards from a deck of over 30,000 unique bingo cards.
  • • Members purchase their desired cards.
  • • The purchase requests are sent to the game server.
  • • The game server receives the purchase requests from the Members and enters their selected cards into the game.
  • • The server sends an acknowledgement back to the player telling the player that their cards have been purchased, and entered into the game, 25 Seconds before game start time the game server suspends further card purchasing.
  • • The game server waits an additional 15 seconds to make sure that all purchase requests have been completed and properly entered into the system.
  • • The game server then generates 75 or 90 numbers using the systems random number generator.
  • • The game server then systematically applies the random calls to each of the player purchased bingo cards and crosschecks each card with the winning pattern.
  • • With this procedure the game server has now determined the number of winning bingo cards in the deck of player purchased cards and at which call the cards have won.
  • • Receives this information and begins calling the numbers.
  • • Calls are presented to the user every ten seconds.
  • • Members can then play and chat with other Members knowing that in the event of any system, or telecommunications interruption their cards have been fairly entered into the game and that in each case the true game winner (or winners) will be awarded the prize.
  • • The outline provided here shows that our game system is fair and completely random.
  • • Members are presented with random cards, which they can select at random.
  • • The 75 or 90 calls for the game are generated randomly AFTER the card sales have closed.
  • • The only factor that enters into determining a winner is the cards that Members select on their own.
  • • There are no external or internal factors that assist or deter people from winning - it is purely a combination of card selection strategy and luck.
  • • Members are always credited with wins regardless of program or network problems during a game in progress.
  • • Only depositing Members are eligible to receive Bonus Points.
  • • Chat bonus is a reward for being in chat;Therefore, Bonus Points (BB's) are only awarded to Members who are actually playing in the bingo game at the time of the chat game (No exceptions).
  • • Members must purchase a minimum of 4-6 cards depending on the game where bonus points are awarded.
    • • Play a minimum of 6 cards on 0.05 - 0.10 points games.
    • • Play a minimum of 4 cards on 0.25 - 1+ points games.
    • • 0.05 - 0.10 point Bingo Games pay 1 bonus point, 0.25 points games and up pay 5 bonus points per chat game win.
  • • Each regular chat game allows for a maximum of three winners per bingo game, unless it's a special chat event.
  • • Members have 7 days to collect the bonus points offered.
  • • If you prefer not to participate in chat games, you will forfeit the bonus points available by our chat host.
  • • Bonus Points are not accumulative.
  • • This comp is offered only on the last deposit.
  • • If you make a Points purchase and still have bonus points available, this will reset according to the amount of the last deposit; they do not roll over.
  • • All Bonus Points will be deducted upon receipt of any redemption request.
  • • However, if you flow back the entire amount of your redemption, Bonus Points may be returned to your account by sending a ticket to the help desk.
  • • In the event your redemption is declined, bonus points will be returned to your account.
  • • Members with a redemption Ratio over 75% do not qualify to collect BPs.
  • • You must have made a deposit after your last redemption and have no pending redemptions to qualify.
  • • Our game rules and operating policies govern your use of any information taken from our website, including your registration and participation on any games belonging to (before and after the "Game").
  • • Please be certain that you read the Participating Rules carefully.
  • • Each time you redeem a Game Credit from your Player Account to play a Game or you enter our website, you are confirming your full understanding and acceptance of the Participating Rules.
  • • In case that you have any questions about the Participating Rules, please contact us and we will be glad to clarify our terms.
  • • If you are not willing to accept the terms of this agreement, you must not play the Game.
  • • Accounts with no activity in a 90 days period will be reset to zero.
    Contests:
    • • To win contests or special promos you must have a deposit in the last 7 days.
    • • Processors allow a minimum deposit of $25 USD to play. For Bitcoin the minimum is $30.
  • TheBingoExchange.com provides a wide selection of games including Bingo, Slots, Video Poker, Keno and Pull Tabs.
  • • Each game has a required Play-Through rule that is used to determine when a player is eligible to redeem against their last deposit bonus.
  • • If you play Bingo ONLY, you must playthrough your Points purchase and bonus 3.5 times before you can redeem rewards.
  • • If you play Casino games ONLY (Keno, Black Jack, Video Poker or Slots) you will need to playthrough your Points purchase and bonus 30 times before you can redeem funds, it does not matter if the winnings come from bingo or Casino games.
  • • We kindly ask our roomies to follow these simple rules to make everybody's chatting experience the best ever.
  • • CAPS: Our Hosts are the only people in the chat Room allowed to use CAPS. This is in order to help the Members to see their instructions and not get confused. CAPS are considered rude in some cases.
  • • ANSWERING QUESTIONS(S): Our Hosts will always try to answer questions or direct Members and what steps they need to take to have their questions answered. Sometimes it causes confusion for other Members to answer questions when the Host is already trying to help.

NOT TO BE DISCUSSED IN CHAT:

  • • If you encounter a difficulty with a purchase or a bonus that has not been credited, please contact live help or submit a ticket.
  • • Do not complain, or air your grievance in the Chat Room.
  • • Please handle these issues privately with us through live help or tickets.
  • • No complaining about not winning, or because other Members are winning.
  • • When you win, we are sure you would not like it if others complained about not winning or you are always winning.
  • • Please have courtesy about this issue.
  • • Our chat room is to have fun, not to bash fellow Members or complain.
  • • Members are not permitted to discriminate, use racial, prejudicial, sexual or ethnic slurs in chat.
  • • Religion and politics should be avoided at all times.
  • • Vulgar or threatening statements are not permitted.
  • • Members are not allowed to solicit funds or ask for transfers from other Members.
  • • Members should not promote websites or companies in our chat rooms.
  • • RESPECT: We strive to make our chat room a friendly environment where everyone feels welcomed and included.
  • • Everyone wants to be respected, as such, please respect the Hosts and other Members at all times.

  • • ARGUING/HARASSMENT/NEGATIVITY: We want everyone to enjoy their time in the chat room. To reach this goal, we ask that you do not argue or bicker with Hosts or other Members at any time. Harassment of Hosts or other Members will not be tolerated. This includes intentional goading, targeted comments, and excessive negativity in the chat room.
  • • COMPLAINTS: Our chat room is meant to be a place for Members to be friendly and have fun, it is not there for Members to complain. Complaints should be submitted via live help, email or a ticket. Please refer to our Contact Us link for more information.
  • • Failure to adhere to these rules may result in the loss of your chat privileges for a period of time or permanently. Our Hosts will always try to warn a player before removing them from the chat room. In some cases, removal immediately is necessary to avoid further disruptions and problems in the chat room.

Security

  • • In the event of any dispute, our decision will be final and binding.
  • • The relationship between the Parties as well as this Agreement are governed by and construed in accordance with the laws of the Government of Panama.
  • • THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
  • • REFERENCES TO SERVICES AND PRODUCTS ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
  • • IN NO EVENT SHALL TheBingoExchange.com BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION.
  • • THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.
  • • CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION.
  • TheBingoExchange.com MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT (S) AND/OR THE PROGRAM (S) DESCRIBED IN THIS PUBLICATION AT ANY TIME.
  • • It is the responsibility of player to ensure that they understand and comply fully in respect of any national and international laws, regulations, directives applicable to the player.
  • TheBingoExchange.com cannot be held responsible for any third party claims of any kind against Members.
  • • Player's agree that they are 18 years of age and have authorization and authority to use the credit card offered to TheBingoExchange.com for a purchase.
  • TheBingoExchange.com liability with respect to any claim made by a player shall be limited to the Prize.
  • • Under no circumstances will we be liable for any costs or expenses incurred by a player in making a claim.
  • • We will not be held liable to any costs or expenses incurred by a player for any overdrafts relating to deposits to player accounts made through our e-commerce systems.
  • • It is the player's responsibility to ensure that sufficient funds are available to them before they make a purchase to their player accounts via our e-commerce systems.
  • • We will not be held liable to any costs or expenses incurred by a player for any overdrafts resulting from multiple deposits to a player's accounts made through the improper use of our e-commerce systems.
  • • Reloading a cash deposit transaction page constitutes misuse of our e-commerce system and as such, we will not be held responsible or liable for any overdraft charges or costs that they may incur as a result misuse of our e-commerce systems.
  • • We will issue a credit for any multiple billings arising from the use or misuse of our e-commerce systems.
  • • We shall have the right to suspend or withdraw any participation at its absolute discretion.
  • • Personal details of all Members will remain confidential unless Members agree to their details being used for future publicity purposes.
  • • We will not be liable for any loss of whatever nature arising from the cancellation of any round, including the loss, for whatever reason, of the chance to participate in the Game.
  • • In particular, but without prejudice to the generality of the foregoing, will not be liable to any person: In the event of force majored, For the failure of, or damage or destruction of Bingo TheBingoExchange.com central computer system or records, or any part thereof, for delays, losses, errors or omissions resulting from failure of any telecommunications or other data transmission system, for any delay resulting in non receipt of any participation for a particular round.
  • TheBingoExchange.com will not be liable for any loss as a result of an act of God, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any Government or authority (including refusal or revocation of any license or consent), fire, explosion, flood, hurricane, theft, malicious damage, strike, lock-out, or industrial action of any kind.
  • • The Parties shall not commit nor purport to commit the other to honor any obligation other than is specifically provided for by these Participation Rules.
  • • The player accepts liability for any damages, which may be caused by the misuse of his/her membership number and access-code details on Internet.
  • • These Participation Rules constitute the entire Agreement and understanding between the Parties.
  • • This Refund Policy applies to credit card payments made at TheBingoExchange.com sites.
  • TheBingoExchange.com will only issue utility refunds on credit card payments in the following cases.
    1. • In case of system malfunction, we will refund all bets placed on the game. In which case TheBingoExchange.com will be under no obligation to pay Members who take advantage of these occurrences and an alternative award may be determined on a case by case basis.
    2. • In case of fraudulent purchases.
    3. • In the event that there is a discrepancy between the game data as recorded in our database, and that recorded by the player, the data recorded in our server will be considered valid.
    4. • We will refund duplicate purchases that were made by mistake or system error if we are notified within 45 days.
  • • All sites participating within TheBingoExchange.com TM networks compiled this privacy statement in order to demonstrate our firm commitment to privacy.
  • • The following discloses the information gathering and dissemination practices for this Web site.
  • • Our web server automatically detects each visitor IP, but not e-mail addresses.
  • • We collect E-mail addresses of those who communicate with us via e-mail, and information volunteered by the consumer, such as survey information and/or site registrations.
  • • The information we collect is used to improve the content of our Web page, and to notify consumers about updates to our Web site and/or software.
  • • The information we collect is not shared with other organizations for commercial or non-commercial purposes.
  • • The information we collect may be contracted out to third party marketing companies or partners of TheBingoExchange.com for marketing purposes via email, SMS or other direct mail marketing.
  • • Members will never receive more than one text message per day.
  • • For Help text “Help”.
  • • To unsubscribe, please text “EXIT” to stop.
  • • Message & data rates may apply.
  • • If you do not want to receive e-mail from us in the future, please let us know by sending a blank message with the word "Remove" in the subject area to [email protected]> or simply advise us via the Help Desk in the Member's Area.
  • • When you register your account for the first time, you will be given the opportunity to "opt out" of receiving promotional E-mail messages from us.
  • • We provide registered members options to review, change or modify previously provided information maintained by us.
  • • This includes financial and contact information.
  • • If you are unable to make the modifications yourself in the My Profile section of the Member's Area, send your request to us via the Help Desk.
  • • If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact [email protected].
  • • Members must use all bonus bucks within 15 days of their last deposit.
  • • Any bonus that has not been used prior to this date will expire.
  • • Check out section 4 below for specific expiration times on specific bonuses.
  • • Members that have not logged in and have not deposited in 180 days or more, will have their account disabled.
  • • Members should be aware that where we believe that the bonus system is being abused or manipulated by a player, or where we believe that a player has exceeded a reasonable total bonus maximum for a defined period (taking into account all bonuses awarded) we reserve the right to make adjustments up to the total value of chat credits and misc. comps in the Members account, or to impose a temporary bonus maximum award limit on the account.
  • • Player accounts found to be abusing our bonus system will be closed immediately in all networks and any redemption will be null and void.
  • • Courtesy bonuses and other non deposit bonus are rare and we are not obligated in any way to credit them, but if we do credit a courtesy bonus it should be considered play money and any winnings generated from it cannot be redeemed.
  • • If a player request the bonus to be deducted from their account, the bonus cannot be credited back afterwards AND bonus amount will still be included for play-through purposes.
  • • Members with ratio 75% or more are not eligible to receive any free bonuses or special bonuses offered otherwise indicated.
  • • Unfunded Members: The system will reset accounts back to zero automatically every 15 days, except for accounts created during the current month.
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